Sam Kendall-Marsden

Chief Claims Officer

Photograph of Sam Kendall-Marsden
Bio

As Chief Claims Officer, I ensure NorthStandard’s members and clients receive an excellent claims service that accurately responds to their needs, and which we can all be proud of. Our vision is to be recognised as the best by our competitors across all lines of business.

Working together, we will build a unified team with a shared sense of purpose, where everyone understands their connection to members and clients, and how their contribution matters.

After joining Standard Club as a Claims Executive in 2008, I later ran the club’s UK & Americas division before being appointed Legal Director. In 2018, I became global Director of Claims.

I specialise in major casualty management and been responsible for several large wreck removal claims, including the Costa Concordia.